Incredibly great to work with and his work exceeded my expectations! I found Kirk on the r/fountainpens subreddit while researching information on custom nib grinds. After shooting him a message he quickly and politely answered every single one of my questions regardless of how obvious they seemed. He was very knowledgeable and explained everything in a way that was very easy for a newcomer like myself to understand. Fast forward a couple of weeks and I decided to purchase my first “grail” pen only to meet disappointment straight out of the box. I decided to send Kirk my Visconti Homo Sapiens along with a couple of other pens to see if he could correct the issue. Throughout the entire process he was attentive to what I was looking for and not only did he make my grail pen write the way I always envisioned but he brought the writing experience of my two other pens to another level. The Smooth Cursive Italic and Round Coursive Italic grinds he performed on my pens are delightful and I can’t recommend him enough!